Westmark Credit Union in 815 1st Street

Customer Reviews about Westmark Credit Union:

• ★ ☆ ☆ ☆ ☆
  Was cashing my paycheck through the drive through teller 9/1/2017. I waited for the lady to finish up with the other customer. Once they pulled away and another customer pulled up, she started helping them, even though i had been waiting longer. Then when i finally get her attention, because at this point she is just chatting with the other customer, she asks what i want to do with my check. I started to say i wanted it deposited in checking, and went to ask for some cash back and she cut me off and said ok, then started talking to the other customer. I got my check deposited and no cash back. I ended up driving over to the Broadway location because the 1st street location is the worst in the branch. They always treat me as an inconvenience when i am there, and Broadway location treats me as family. The 1st street bank needs more training and to get rid of some of these rude employees,
  By Emma Paulsen, July 05, 2017
• ★ ★ ★ ☆ ☆
  While I use this branch occasionally, I feel like they don't have the highest quality of tellers. I was in the other day and asked a simple question about making a change order and was met with what seemed to be irritation and scorn. I really only like working with the Broadway Branch because it seems like they like their members better over on the west side of town. I recommend Westmark for your banking needs but skip this branch.
  By Chad Russell, June 15, 2017
• ★ ☆ ☆ ☆ ☆
  This branch needs to do some re-training in customer service and maybe hire some employees who would like to interact with the public in a helpful manner. A very disappointing experience. You should be embarrassed as a company.
  By Chari Bennett, February 10, 2017

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About Westmark Credit Union in Idaho Falls